THOUGHT LEADERSHIP SESSIONS

Building Member Loyalty to Improve Conversion and Retention

May 25, 2021

11:00 AM EST

Projections indicate by 2030 there will be 81million Medicare beneficiaries, 51% of which may be enrolled in MA plans.  Depending on plan sizes, approximately 100,000 members in payers’ large group business plans become eligible for Medicare annually, however Payers currently convert only about 10-20% of those eligible to their MA plans.  This session will review critical conversion strategies to a help payers significantly grow Medicare lines of business, improve member satisfaction, retain members in MA plans and sustain revenue increases annually. 

Presented by: 

  • Sridhar Kondaveeti (Konda), Managing Partner and Assistant Vice President – Healthcare Practice, Cognizant

  • Kapila Monga, Director, Cognizant Digital Business AI & Analytics, Cognizant

  • Nikhil Sarathi, Lead Partner, Healthcare Practice, Cognizant Consulting

Voice of the Digital Consumer:  Research insights to Shape Experience Strategies in

2021 & Beyond

May 25, 2021

1:30 PM EST

Delivering consumer-centered care has emerged as a leading strategic objective for healthcare as we shift towards a value-based care environment. Investments in telehealth, mobility, and remote patient monitoring are expanding, and there is an increasing need for speed, “touchless” claims and reimbursement optimization, all while improving consumer financial responsibility and accountability.  This session will share insights from our exclusive research with HfS on consumer preferences for digital, how these preferences have been impacted by the Covid pandemic, and key considerations to keep in mind as plans prioritize investments for the remainder of 2021 and beyond. 

Presented by:

  • Jagan Ramachandran, Assistant Vice President and Partner, Healthcare Advisory Services, Cognizant

  • Bill Shea, Vice President and Partner, Healthcare Consulting, Cognizant

The Work Ahead:  Building the Digitally-Powered Healthcare Organization

May 26, 2021

11:00 AM EST

To understand the changing nature of work in a world dominated by digital and disrupted by COVID-19, Cognizant’s Center for the Future of Work surveyed 4,000 senior executives at leading companies around the world, including 285 healthcare organizations.  We found executives ready to apply advanced technologies such as artificial intelligence (AI), intelligent machines and Internet of Things (IoT) to change how care is delivered and work gets done.  Join us to explore insights from our latest research and the digital technology investments that will play a key role in shaping future of work in Healthcare.

Presented by:

  • Trish Birch, Senior Vice-President, Healthcare Consulting, Cognizant

  • Ben Pring, Vice President, Head of Thought Leadership and Managing Director, Cognizant’s Center for the Future of Work, Cognizant

  • Bill Shea, Vice President and Partner, Healthcare Consulting, Cognizant

Healthcare State of the Industry Update:  Post-Covid Trends and the New Normal

May 26, 2021

2:45 PM EST

With more than one year since the first diagnosed case of COVID-19, the pandemic has accelerated the shift to digital and left a lasting mark on the healthcare landscape. This session will take a deep dive into current industry trends and priorities, as the industry continues its journey of business model restructuring and digital transformation.  

Presented by:

  • Andrew Cohen, Vice President & Partner, Healthcare Consulting, Cognizant

  • Bill Shea, Vice President and Partner, Healthcare Consulting, Cognizant

Future-Proofing Platform Rollouts through Business Led Modernization

May 27, 2021

12:15 PM EST

Most platform selection and implementation efforts today focus on fitting platform features to existing business processes resulting in “old experience on a new platform”; platforms being bought to solve yesterday’s problems. In this session we'll explore best practices for taking a business-led approach to modernize technology platforms. 

Presented by: 

Jagan Ramachandran, Assistant Vice President and Partner, Healthcare Advisory Services, Cognizant

100_background_hcc.jpg
hcc19-logo.png

Monday, May 24 -

Thursday, May 27, 2021